MAXimum Designs

FAQs


• why is the turnaround time so long •

All items are custom made to order unless otherwise specified. Turn around is 2 weeks, however, I try to be as quick as I can. Rush orders are available if needed, please email me if needed.

• why is shipping $5 •

Shipping charges {envelops, cards, packaging goods, paper, and postage} are all figured into this price, rather than the price of goods. This is as low as I can get it, thank you for understanding. 

• will I get a tracking number •

Yes, and I will get it entered as soon after shipping as I can!

• when do you answer emails/messages • 

All forms of communication are answered every few days. While it is our goal to get back to each and everyone in a timely manner, we do occasionally miss these. For that we will go ahead and apologize! If you haven't heard back, I ask that you kindly resend...just in case.

• custom orders • 

Custom order requests are welcomed. Most fabrics available for most products. Feel free to ask to add on matching products.

• contact Info •

If you'd prefer another form of communication you can...

email // [email protected]

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